Shipping policy

Shipping Policy

At Fetchly, we’re committed to getting your order to you as quickly and reliably as possible.

Processing Time

Orders are processed within 2–5 business days. Once your order is shipped, you’ll receive a confirmation email with tracking information.

Shipping Times

We ship worldwide. Delivery times may vary depending on your location:

• Canada & US: 7–20 business days

• International: 10–25 business days

Please note that some items may arrive in separate packages to ensure faster delivery.

Shipping Costs

Shipping rates are calculated at checkout based on your location and the weight of your order. We occasionally offer free shipping promotions—be sure to check our banner or sign up for updates.

Tracking

A tracking number will be provided via email once your package has shipped. This will allow you to follow your order’s progress in real time.

Delays

While we work hard to ensure timely deliveries, delays can occur due to factors such as customs processing, carrier issues, or seasonal demand. We appreciate your patience and understanding.